The Troc Care Home The Troc Care Home The Troc Care Home
256 Beacon Hill Road, Newark, Nottinghamshire, NG24 2JP
01636 671 342
The Troc Care Home

National Care Association

The Troc Care Home Newark

Quality Care Within A "Home From Home" Environment

Safety / Policies & Procedures

Monitoring & Quality

Within the Home there are various systems which ensure that close monitoring is maintained on all of the services and procedures of the Care Home. Attention to the smallest detail is pivotal to everything that we do.

An important part of our quality programme is to involve the Service Users and their relatives. We regularly ask for comments on the Home, the staff and services we provide.

We have three monthly Service User meetings where the Service User, together with family, friends or advocates are invited to give their comments on the Home and the care service provided.

Medication

All medication will be administered by trained staff and administered as under the instructions of the Doctor. All senior staff members are trained to administer medication.

The local surgery attends to the health needs of our clients, although they have the freedom of choice, they have experience with our clients, and deliver a good standard of care with understanding of the specific needs. We have an excellent rapport with the Averroes Pharmacy who dispense and deliver all medication to us.

Fire Safety

The Home has a modern Fire Alarm System fitted, with “Fire Exit Notices” and “Fire Emergency Instruction Notices” displayed at strategic points throughout the Home, as advised by the local “Fire Department”.

All Staff are instructed during induction training with regard to the Fire Prevention / Drills Policy. This includes use of the fire appliances, evacuation, muster points and raising the alarm, etc.  Service Users are informed of the emergency procedure during the admission process.

All fire systems and alarms will be tested weekly on a Thursday by staff of the Home. Records are kept of all such testing as part of the Proprietor / Manager's responsibilities.

All fire fighting equipment will be checked annually by a qualified fire extinguisher maintenance engineer.

All furniture, fixtures and fittings must be made of fire-resistant of fire-retardant fabrics and materials.

To Book a Viewing of The Troc Care Home in Newark, Please Call Today On: 01636 671 342

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